Common questions

Is the company licensed?

Kuwait Cotton Company for Readymade Garments / one person company / a Kuwaiti company – holding a license from the Ministry of Commerce and Industry since 2018, No (3807/2018).

What is the company’s business? Selling ready-made underwear and socks for all family members. The company imports and sells products from the Turkish company “bross” for underwear and socks.

Is the Logo specific for the cotton company? The trademark is owned by Kuwait Cotton Company for Readymade Garments and registered in the Kuwaiti Ministry of Commerce and Industry with license No. (KW1611301).

How do I purchase through the site? Once you find the product you want to buy, press “Add to Cart” and the product will be added to your basket. All the items you have selected will be saved in your basket on the site and you can view the products in the basket at any time by clicking on the basket link at the top of the page. When registering for the first time on the website.

 Can I buy from “cotton” stores? Sure, you can buy from stores, and preview the items, sizes, and colors directly before purchasing.

What is the delivery time? Within 5 working days.

What are the payment methods? Website: K-net, Master Card, Visa Card.Stores: Cash, K-net, all credit cards.

What are the delivery fees? Free of charge for Purchases of 15 K.D. or more are, less than 15 K.D. there is a delivery fee of two K.D.

Is there a charge for delivery of exchange/return items? Delivery fee is two K.D. for any exchange/return order (please read the return and exchange policy)

Is the website safe to purchase? Kuwait Cotton Company for Readymade Garments – offers you a safe shopping experience as possible as www.kuwaitcotton.com makes payments from Visa / MasterCard and K-net through securely encrypted electronic payment gateway and all your personal information, including credit cards, the name and address will pass through an encrypted channel. We strictly follow the customer privacy policy.

Is there delivery to my residential area? We deliver the orders to all the areas of the Capital governorate, to all areas of Hawalli governorate, to all areas of Mubarak Al-Kabeer governorate, and to all areas of Al-Farwaniyah governorate. As for Al-Jahra, the last area we deliver to is Al-Jahra Copthorne Hotel & Resort and before (the end with Jassim Al-Kharafi Street – Sixth Ring Road).As for Al Ahmadi Governorate, the last area we deliver to is the Al-Ahmadi area (the last delivery range is Mina Al-Ahmadi Street). Delivery does not include Kuwaiti islands – camps – chalets.The company does not currently deliver orders to the following areas: (Ali Sabah Al-Salem, Sabah Al-Ahmad residential or marine, Julai’a, Al-Zour, Al-Khairan, Al-Wafra, Al-Nuwaiseeb, Abdali, Kabd, Al-Salmi, Bnaider, Al-Maqwa, Shuaiba port, Abdullah port)In the event that the delivery does not cover your residential area, you can buy from the site and receive it from the Al-Muhallab store in Hawalli area within 24 hours for free of charge, or add an address for a relative within the scope of the delivery service mentioned above.